Token management, counter pickup screens and fast queue turnover.
Every order gets a token; the pickup display calls it when ready. Guests sit, counters breathe.
Self-order kiosks take the repetitive orders so the counter handles the exceptions — throughput without headcount.
The order pipeline and KDS are engineered for burst volume; the 1 p.m. wall becomes a wave.
Each stall sees its own numbers; management sees the consolidated picture.
Touch-first billing and cash-outage queueing are platform capabilities; devices and service flows are validated per pilot.
Ticket timing and station-routing capabilities are configured and validated with each pilot kitchen.
Self-serve and token-display capabilities require compatible devices and pilot validation.
UK card, tipping, refund and reconciliation flows require a selected provider, merchant onboarding and end-to-end validation.
Sales, item, staff-action, tax and inventory reporting is scoped and validated for the pilot.
Multi-outlet controls are platform capabilities; location, device and reporting scope is confirmed in writing.